Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we collect information you supply willingly. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Maple Orbit Paper respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We handle your personal data with utmost care and deploy suitable technical and organizational safeguards to shield it. This includes safe data storage, encrypted communications, and restricted access to personal information inside our organization.

Although we employ robust security practices, no online transmission method is foolproof. We continually enhance our security measures to guard against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. In accordance with applicable laws, you may be able to access, rectify, erase, or limit how your data is used.

To exercise these rights, reach out using the contact details at the end of this policy. We will reply within a reasonable period as required by law.

Data Retention

We keep personal information only as long as needed to provide our services and fulfill legal obligations. Retention durations vary by the type of information and the purpose for which it was collected.

Cookies and Website Tracking

This site utilizes cookies and comparable technologies to enhance your browsing experience and to gain insight into how users interact with our site. Cookies assist us in recalling your preferences and in evaluating site performance.

You can manage cookie settings using your browser options. Note that turning off specific cookies might impact how the site works. For more details about our cookies practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party sites or services. This privacy policy covers only Maple Orbit Paper and our site. We are not accountable for the privacy policies of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect updates to our practices, offerings, or legal obligations. When major changes occur, we will adjust the "Last Updated" date at the top of this document.

We encourage you to review this policy occasionally to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.